Nike and Adidas Coursework Example | Topics and Well Written Essays - 250 words

Nike and Adidas - Coursework Example Nike has winning strategy because it started outsourcing more in the Asian market and has no production costs hence increased profits (Kotler and Kevin 29). Discuss the manner in which each of the 5Ps (product, place, price, promotion and people) is related to customer relationship management. Support your point of view with examples of such relationships. Product refers to features and benefits of the goods or services to the customer and how this can be improved or modified. The relationship is determined by the businessman. Pricing refers to seeking the best price to offer to customers. This is a mutual relationship. Place is where locality of convenience to the customer of getting the product and the customer determines the place. Promotion is awareness creation of the existence of the product through campaign and marketing to attract the customers to the product. Promotion should target specific customers in order to form a marketing relationship with them. People refer to the staff working in the business and who interact constantly with the customers. The right employees will create good and lasting customer relationships (Kotler and Kevin

Social networking Research Paper Example | Topics and Well Written Essays - 1750 words

Social networking - Research Paper Example However, the use of these sites has caused many concerns especially due to the privacy risks involved. At this point the following issue has appeared: should the use of social networking sites be free from limitations or not? Six academic studies have been identified and are presented below for showing that social networking sites are valuable in terms of communication and exchange of information, both at individual and at business level, but their use should be set under monitoring so that the privacy of users is not threatened. Lewis (2010) explored the role of social media in a particular business sector: public relations. He found that for the specific sector the use of social media is quite important, at the level that public relations practitioners consider social media as a unique tool of communication (Lewis 1). However, this role of social media may not be clear to their users. For example, the research developed by Lewis proved that the individuals who study public relation s are not aware, at least not fully, of the potential value of social media in public relations (Lewis 17). It should be noted that most of the participants were proved to be heavy users of social networking sites (Lewis 17). ... These people, even if they do not state it clearly, prefer communication than trust; such view is verified by the fact that the existence of trust among millions of people who are unknown to each other is not feasible (Dwyer, Hiltz and Passerini 2). In the survey conducted among the members of two, popular, social networking sites such as Facebook and MySpace it was revealed that the members of Facebook feel that their privacy is protected at higher level than the members of MySpace (Dwyer, Hiltz and Passerini 5). In other words, privacy in social networking sites can be protected, at least up to a level, even if the members of these sites actually set ‘the development of new relationships and the exchange of information’ (Dwyer, Hiltz and Passerini 3) as priorities. The above studies verify the first of this study’s hypothesis, i.e. that social networking sites are quite popular as tools of communication and for promoting business activities. The second of the ab ove studies reveals a critical fact: the involvement of social networking sites in privacy risks does not seem to discourage the users of these sites. The privacy risks related to the use of social networking sites are further analyzed below. Zilpelwar et al. (2012) highlight the popularity and the risks of social networking sites. According to Zilpelwar et al. (2012) a high range of social networking sites has been established for meeting the different needs of people. Indeed, apart from Facebook which is popular worldwide, there are also other social networking sites that address specific categories of people, such as Bebo, for people living in UK and Ireland, LinkedIn for professionals and Ning for those who wish to develop their own